Privacy Policy

This privacy policy sets out how Steady School Wear uses and protects any information that you give when you use this website.

Steady School Wear is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Steady School Wear may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2018.

We take our client’s privacy very seriously; our policy is designed to protect the individual and the information they share with us. We will always advise clients about any changes made to the company privacy policy and customers are welcome to use the site without providing any personal information.
 
Data processing
No personal information will be collected without your consent; we use your personal information, including your name and address, to process orders, arrange delivery with our courier service and facilitate contact between Steadyschoolwear and clients.
 
Use of website content
Please do not use the website in any way that may affect the intellectual rights of the site without our permission. We are happy for users to print or consult pages for information purposes.
 
Limitation of liability
Our liability is limited to the following circumstances in the event of action being required following a purchase:
Repairing and supplying items and refunding the amount paid by the customer.


The amount refunded will never exceed the original value of the goods; this includes causes of action arising from breach of contract, negligence or any other tort and loss or damage during transit.


We will not be liable for any claim arising from purchase of the goods or use of the site with the exception of death or personal injury unless notification of the claim is made (in writing) within 3 months of becoming aware of issues amounting to the claim or 3 months from when you should have reasonably noticed such issues.
 
Law and jurisdiction
Terms and conditions are governed by lawmakers in England and Wales and any issues arising from the use of this site will be handled according to the jurisdiction of England and Wales exclusively. Terms and conditions may differ from those associated with different countries. According to the Contract Right of Third Parties Act 1999, individuals not party to the contract do not have the right to enforce any of the terms and conditions.
 
Entire agreement
The terms and conditions represent all information, consequences and actions related to the use of the website and supersede written and oral statements or agreements made by Steadyschoolwear. The liability of either party will not be affected in respect of misrepresentation and Steadyschoolwear reserves the rights not expressly granted in the terms and conditions.
 
Disclaimer of content
We endeavour to provide information that is as accurate as possible; however, we do not give any representation relating to the accuracy of the information and we do not guarantee warranty that the website will be available on a constant basis; no liability will be assumed in the event of issues arising as a result of unavailability of the site.
 
Users use this website at their own risk and we do not warrant that use of the website will not cause damage to property or issues with computer safety, including loss of data and viruses. We advise all our clients to use computer security software and assume no liability for viruses.
 
It is important for clients to ensure that they are happy with the information provided before ordering products from Steadyschoolwear; all orders are subject to our terms and conditions.
 
Information and advice provided on this website is designed for guidance and should not be used as an alternative for legal advice. We will not assume liability in any of the following circumstances:
• indirect or consequential losses
• losses or damage caused by unauthorised alterations to the website content by a third party
• loss or damages to the individual client’s or third party data
• loss of business, savings, income, goodwill, data

These terms relate to claims arising from negligence, misrepresentation (with the exception of fraudulent misrepresentation), infringement of intellectual property and breach of contract.
 
The terms and conditions do not exclude or limit any of the duties or policies we are bound to as a business. With the exception of terms expressly provided in the terms and conditions we exclude warranties, conditions and representations, both implied and expressed, to the maximum extent allowed by law.

What we collect (website)
We may collect the following information:
• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers.
• IP address
• Information about your computer / browser

What we do with the information we gather (website)
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• internal record keeping
• we may use the information to improve our products and services
• from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests
• Analytical information

Disclosure of your personal information to third parties:
– only to the extent necessary to run our business / website / fulfill contracts
– when required to do so by law

Your personal information
– we hold your personal information for no longer than necessary (for legal obligations)
– you can access your personal information by contact us
– you can update / delete / correct your personal information
– withdraw the consent of our company using the information

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We encrypt all data sent on our website (using SSL) and only grant access to your personal information where necessary.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies (Google Analytics)to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Here are our main cookies:

Google Map
Persistent cookie set by Google maps. On some pages we embed interactive maps using Google Maps.

Google Analytics
These cookies are used to collect information about how visitors use our site.

YouTube

Persistent cookie set by YouTube – if viewing an embedded video on our web site.

Embedded content from other websites
Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. More information on this framework can be provided on request.

You may request details of personal information which we hold about you under the General Data Protection Regulation 2018.

If you believe that any information we are holding on you is incorrect or incomplete, please write to our email address ([email protected]) as soon as possible. If you’d like us to remove your information from our database please send an email to [email protected] and we will happily remove it. We will promptly correct any information found to be incorrect.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the legal requirements you can complain to the Information Commissioner’s Office (ICO).

Cancel orders
If you have placed an order and received a confirmation email, you can still cancel the order provided that it has not been processed to the dispatched stage. In order to cancel an order before this stage, please reply to the confirmation email and write ‘CANCEL MY ORDER’ in the subject box; please include your name, order number, product codes and the postcode of your invoice address in the email.


If your order has already reached the dispatched stage and you wish to cancel it, you will be advised to wait until you receive the items and then follow our returns procedure. Goods should be returned in their original condition following cancellation.